{"id":3992,"date":"2020-12-16T14:42:53","date_gmt":"2020-12-16T14:42:53","guid":{"rendered":"https:\/\/ceoofyour.life\/?p=3992"},"modified":"2021-05-06T11:53:39","modified_gmt":"2021-05-06T11:53:39","slug":"batna-the-key-to-better-conversations-and-smarter-negotiations","status":"publish","type":"post","link":"https:\/\/ceoofyour.life\/fr\/2020\/12\/batna-the-key-to-better-conversations-and-smarter-negotiations\/","title":{"rendered":"BATNA\u00a0: La cl\u00e9 de meilleures conversations et de n\u00e9gociations plus intelligentes"},"content":{"rendered":"<div style=\"display: none;\"><\/div>\n<div style=\"display: none;\"><\/div>\n<p><strong>Dites-moi\u2026 avant d\u2019entamer une conversation, d\u00e9terminez-vous votre BATNA\u00a0?<\/strong><\/p>\n<p>Votre BATNA (Meilleure Solution de Rechange) est votre meilleure alternative \u00e0 un accord n\u00e9goci\u00e9. C&#039;est ce que vous accepterez si aucun accord n&#039;est possible, et cela permet d&#039;apporter la clart\u00e9 n\u00e9cessaire pour faciliter la conclusion d&#039;un accord.<\/p>\n<p>Attendez\u2026 quoi ?<\/p>\n<h2><b>Gagner ou perdre et l&#039;approche de la raret\u00e9<\/b><\/h2>\n<p>Revenons un instant en arri\u00e8re. Dans les n\u00e9gociations (ou les conversations o\u00f9 l&#039;on cherche \u00e0 r\u00e9soudre un probl\u00e8me), on a tendance \u00e0 voir les choses en noir et blanc, gagner ou perdre.<\/p>\n<p>Nous r\u00e9fl\u00e9chissons au r\u00e9sultat que nous souhaitons obtenir et abordons la situation avec la ferme intention de l&#039;atteindre. Tout autre r\u00e9sultat est soit un \u00e9chec, soit, \u00e0 tout le moins, une non-victoire.<\/p>\n<p>Cette mentalit\u00e9 est ancr\u00e9e dans une approche fond\u00e9e sur la raret\u00e9 \u2013 la conviction qu&#039;il n&#039;y en a pas assez pour les deux camps, donc l&#039;un de nous va forc\u00e9ment \u00eatre l\u00e9s\u00e9, et il vaut mieux que ce ne soit pas moi.<\/p>\n<h2><b>BATNA et l&#039;approche de l&#039;abondance<\/b><\/h2>\n<p>Au lieu de vous concentrer sur les meilleurs r\u00e9sultats possibles, et si vous abordiez la situation avec l&#039;\u00e9tat d&#039;esprit que tout est possible si vous travaillez ensemble ?<\/p>\n<p>Mais\u2026 cela n\u2019impliquerait-il pas beaucoup de compromis et le risque de ne pas obtenir ce que l\u2019on souhaite\u00a0? Ou encore, le risque d\u2019\u00eatre exploit\u00e9\u00a0?<\/p>\n<p>Pas si vous pr\u00e9parez votre plan de secours \u00e0 l&#039;avance.<\/p>\n<p>Imaginez que vous soyez constamment surcharg\u00e9 de travail et que la situation ne semble pas pr\u00e8s de s&#039;am\u00e9liorer. Vous avez un rendez-vous pr\u00e9vu avec votre sup\u00e9rieur pour en discuter.<\/p>\n<p>Avant d&#039;entamer cette conversation, explorez toutes vos options et examinez-les en parall\u00e8le de votre <a href=\"https:\/\/ceoofyour.life\/fr\/inner-leader\/\">valeurs fondamentales<\/a>. Tout d&#039;abord, r\u00e9fl\u00e9chissez \u00e0 ce qui compte vraiment pour vous concernant cette surcharge de travail. Est-ce l&#039;absence de r\u00e9mun\u00e9ration pour les heures suppl\u00e9mentaires\u00a0? Est-ce le temps suppl\u00e9mentaire que vous y consacrez\u00a0? Ou les responsabilit\u00e9s suppl\u00e9mentaires que vous assumez\u00a0? Analysez en profondeur les raisons pour lesquelles cela est important pour vous.<\/p>\n<p>Une fois ce constat \u00e9tabli, imaginez qu&#039;un accord avec votre patron soit tout simplement impossible.<\/p>\n<p>Que feriez-vous\u00a0? Quelle serait votre meilleure solution\u00a0? Dans ce cas pr\u00e9cis, la meilleure solution pourrait \u00eatre d\u2019abandonner. Explorez cette possibilit\u00e9. Examinez les autres options qui s\u2019offrent \u00e0 vous et dressez une liste de contacts que vous pourriez solliciter. <img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-3997 size-full\" src=\"https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/meeting.jpg\" alt=\"Woman in office drinking coffee and working\" width=\"333\" height=\"333\" srcset=\"https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/meeting.jpg 333w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/meeting-300x300.jpg 300w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/meeting-80x80.jpg 80w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/meeting-36x36.jpg 36w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/meeting-180x180.jpg 180w\" sizes=\"auto, (max-width: 333px) 100vw, 333px\" \/>Mettez \u00e0 jour votre CV, etc. Assurez-vous d&#039;avoir un plan d&#039;action clair et concret pr\u00eat \u00e0 l&#039;emploi \u2013 non pas pour menacer votre sup\u00e9rieur, mais comme solution de repli en cas d&#039;\u00e9chec des n\u00e9gociations.<\/p>\n<p>D\u00e9terminez votre BATNA \u2013 votre meilleure alternative \u00e0 un accord n\u00e9goci\u00e9 \u2013 <i>avant<\/i> Lors de la r\u00e9union, d\u00e9finissez clairement \u00e0 quoi cela ressemblerait et comment vous comptez le r\u00e9aliser.<\/p>\n<p>Cela vous donne un point de rep\u00e8re plus r\u00e9aliste pour la n\u00e9gociation \u2013 un point de rep\u00e8re o\u00f9 la marge de man\u0153uvre pour un compromis raisonnable est claire comme de l&#039;eau de roche.<\/p>\n<p>Durant la r\u00e9union, toute suggestion moins avantageuse que votre solution de repli est imm\u00e9diatement \u00e9cart\u00e9e. Toute suggestion plus avantageuse est ensuite soumise \u00e0 la discussion.<\/p>\n<p>Une fois votre BATNA d\u00e9termin\u00e9e, vous vous rendrez compte qu&#039;il existe de nombreuses autres possibilit\u00e9s et de nombreuses fa\u00e7ons pour vous et votre \u00e9quipe de n\u00e9gociation de l&#039;obtenir. <i>partenaire<\/i> peuvent co-cr\u00e9er un accord mutuellement avantageux \u2013 une solution o\u00f9 vous \u00eates tous les deux gagnants.<\/p>\n<p>Cela vous permet d&#039;adopter une approche d&#039;abondance : il y en a assez pour vous deux et il n&#039;est pas n\u00e9cessaire de se battre.<\/p>\n<h2><b>Dualit\u00e9 contre unit\u00e9<\/b><\/h2>\n<p>J&#039;ai r\u00e9cemment approfondi le concept d&#039;unit\u00e9. En fait, j&#039;en ai m\u00eame fait mon th\u00e8me central. <a href=\"https:\/\/ceoofyour.life\/fr\/2020\/12\/year-end-reflections-to-start-2021-as-the-ceo-of-your-life\/\">mot-cl\u00e9<\/a> Pour 2021. Cela peut para\u00eetre un peu \u00e9sot\u00e9rique pour certains, mais non seulement j&#039;ai fait de l&#039;int\u00e9gration de cette dimension spirituelle un objectif pour cette ann\u00e9e, mais l&#039;unit\u00e9 est aussi un concept qui peut favoriser une plus grande productivit\u00e9, des \u00e9changes mutuellement b\u00e9n\u00e9fiques, une authenticit\u00e9 et une cr\u00e9ativit\u00e9 accrues. <a href=\"https:\/\/ceoofyour.life\/fr\/2020\/09\/how-authentic-are-your-business-conversations\/\">conversations d&#039;affaires<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-3996 size-full\" src=\"https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/think.jpg\" alt=\"Guy sitting in an ancient ruins site\" width=\"333\" height=\"333\" srcset=\"https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/think.jpg 333w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/think-300x300.jpg 300w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/think-80x80.jpg 80w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/think-36x36.jpg 36w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/think-180x180.jpg 180w\" sizes=\"auto, (max-width: 333px) 100vw, 333px\" \/>Dans notre soci\u00e9t\u00e9, nous avons souvent tendance \u00e0 privil\u00e9gier la dualit\u00e9 \u2013 encore une fois, cette vision binaire du monde, du gagnant ou du perdant, du \u00ab nous \u00bb contre le \u00ab eux \u00bb. La dualit\u00e9 peut sembler rassurante et simpliste, mais elle est aussi tr\u00e8s limitative.<\/p>\n<p>Le concept d&#039;unit\u00e9 repose sur l&#039;id\u00e9e que nous faisons tous partie d&#039;un tout unifi\u00e9. Nous sommes tous connect\u00e9s et tout ce que nous faisons d\u00e9pend de nous. <i>faire<\/i> est connect\u00e9.<\/p>\n<p>Ainsi, on peut envisager les n\u00e9gociations comme une collaboration entre deux parties pour co-cr\u00e9er une solution dans un contexte plus large. Il ne s&#039;agit pas d&#039;un conflit entre deux camps, mais d&#039;une collaboration entre deux camps.<\/p>\n<p>Avec cette approche, votre BATNA repose essentiellement sur votre capacit\u00e9 \u00e0 maintenir une vision globale et \u00e0 b\u00e2tir, voire entretenir, une relation saine avec votre partenaire de n\u00e9gociation. Apr\u00e8s tout, qu&#039;il ait ou non pr\u00e9par\u00e9 sa propre BATNA, il comprend parfaitement votre besoin de pr\u00e9server l&#039;int\u00e9grit\u00e9 de votre organisation. En \u00e9cartant toute approche conflictuelle, vous pouvez tous deux vous percevoir comme des partenaires plut\u00f4t que comme des adversaires.<\/p>\n<p>Les partenaires cr\u00e9ent. Les adversaires d\u00e9truisent. Visez la cr\u00e9ation.<\/p>\n<h2><\/h2>\n<h2><b>Conseils pour cr\u00e9er et utiliser votre BATNA<\/b><\/h2>\n<ul>\n<li>D\u00e9finissez clairement les valeurs de votre organisation \u2013 ce qui compte le plus.<\/li>\n<li>D\u00e9finissez clairement les objectifs g\u00e9n\u00e9raux de votre organisation.<\/li>\n<li>Lors de la conception de votre BATNA, assurez-vous qu&#039;elle soit en accord avec vos valeurs et vos objectifs.<\/li>\n<li>D\u00e9finissez clairement ce \u00e0 quoi ressemblera votre solution de repli si elle est mise en \u0153uvre. Cela vous permettra d&#039;aborder les n\u00e9gociations dans un esprit de paix, de co-cr\u00e9ation et d&#039;abondance. Vous avez une solution. Vous ne luttez pas pour votre survie, mais vous travaillez ensemble \u00e0 cr\u00e9er une solution encore meilleure.<\/li>\n<li>Faites un travail int\u00e9rieur pour <a href=\"https:\/\/ceoofyour.life\/fr\/2020\/10\/how-to-create-calm-and-connection-in-a-time-of-disconnection\/\">cr\u00e9er du calme et du lien<\/a> pour vous-m\u00eame avant la r\u00e9union.<\/li>\n<li>Adoptez un \u00e9tat d&#039;esprit de partenariat plut\u00f4t que d&#039;opposition \u2013 Au lieu d&#039;\u00eatre deux partis en guerre, vous \u00eates deux partis qui s&#039;unissent pour co-cr\u00e9er de grandes choses.<\/li>\n<li>Adoptez un langage de partenariat\u00a0: votre interlocuteur aborde peut-\u00eatre la discussion dans un climat conflictuel. En adoptant d\u00e8s le d\u00e9part un langage ax\u00e9 sur la collaboration, vous pouvez apaiser les tensions et instaurer un climat de confiance. Par exemple\u00a0:\n<ul>\n<li>\u201c Nous avons tous les deux nos limites, donc je suis impatient de voir ce que nous pouvons trouver qui convienne \u00e0 tout le monde. \u201d<\/li>\n<li>\u201c Qu\u2019est-ce qui est le plus important pour vous dans la r\u00e9solution de ce probl\u00e8me ensemble ? \u201d<\/li>\n<li>\u201c Je tiens \u00e0 notre relation et il est important que nous r\u00e9ussissions tous les deux. Je suis convaincu que nous pouvons cr\u00e9er quelque chose qui r\u00e9ponde \u00e0 nos besoins respectifs. \u201d<\/li>\n<li>\u201c Il faut que \u00e7a fonctionne pour nous deux, alors parlons d&#039;abord de nos valeurs et voyons o\u00f9 nous nous situons. \u201d<\/li>\n<\/ul>\n<\/li>\n<li>Sachez faire la diff\u00e9rence entre concurrence saine et concurrence agressive\u00a0: en affaires, la concurrence est in\u00e9vitable. Une concurrence saine nous pousse mutuellement \u00e0 nous am\u00e9liorer. En effet, l\u2019objectif principal est de progresser. Dans une concurrence agressive, l\u2019objectif est de \u201c\u00a0vaincre\u00a0\u201d l\u2019autre. Avoir confiance en votre solution de repli (BATNA) vous donne les cl\u00e9s pour vous sortir, vous et les autres, de cette spirale agressive.<\/li>\n<\/ul>\n<h2><b>BATNA (Meilleure solution de repli pour l&#039;absence de r\u00e9ponse) par rapport \u00e0 l&#039;\u00e9vitement<\/b><\/h2>\n<p>Pour mener une vie \u00e9panouie, nous devons apprendre \u00e0 g\u00e9rer les conflits avec assurance. L&#039;\u00e9vitement n&#039;est pas une option.<\/p>\n<p>Quand on a l&#039;impression que quelque chose est difficile, le vrai probl\u00e8me, c&#039;est souvent qu&#039;on ne sait pas comment r\u00e9agir, ni ce qu&#039;on fera si \u00e7a ne marche pas. On a peur.<\/p>\n<blockquote><p>L&#039;utilisation d&#039;outils comme BATNA nous permet d&#039;\u00e9tablir des feuilles de route pour nos r\u00e9ponses, ce qui \u00e9limine une grande partie de la peur et de l&#039;anxi\u00e9t\u00e9 li\u00e9es aux conflits.<\/p><\/blockquote>\n<p data-wp-editing=\"1\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-3998 alignleft\" src=\"https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/abundance.jpg\" alt=\"\" width=\"333\" height=\"333\" srcset=\"https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/abundance.jpg 333w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/abundance-300x300.jpg 300w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/abundance-80x80.jpg 80w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/abundance-36x36.jpg 36w, https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/abundance-180x180.jpg 180w\" sizes=\"auto, (max-width: 333px) 100vw, 333px\" \/>En mati\u00e8re de n\u00e9gociations, n&#039;oubliez jamais qu&#039;une n\u00e9gociation v\u00e9ritablement r\u00e9ussie ouvre des perspectives. Les participants se concentrent davantage sur la r\u00e9ussite collective et les relations s&#039;enracinent dans le respect mutuel des int\u00e9r\u00eats et de l&#039;humanit\u00e9 de chacun.<\/p>\n<p>Cultiver une relation, c&#039;est travailler en partenariat. Cela implique de rechercher constamment un terrain d&#039;entente pour r\u00e9soudre les conflits interpersonnels et, surtout, \u00e9voluer ensemble.<\/p>\n<p>Que voulez-vous VRAIMENT\u00a0? Derri\u00e8re chaque conflit se cache un immense potentiel de collaboration. Sans int\u00e9r\u00eats communs, il serait inutile de se rencontrer. Un \u00e9l\u00e9ment vous a r\u00e9unis, et c\u2019est souvent ce qui cr\u00e9e le lien.<\/p>\n<p>Lorsque nous choisissons de consid\u00e9rer la n\u00e9gociation comme une opportunit\u00e9 de cr\u00e9er ensemble, les possibilit\u00e9s deviennent infinies et chacun en profite. Si vous souhaitez \u00eatre accompagn\u00e9(e) pour mener des conversations plus constructives, ou si vous souhaitez former votre \u00e9quipe \u00e0 des \u00e9changes plus fructueux, <a href=\"https:\/\/ceoofyour.life\/fr\/contact-me\/\">Je vous invite \u00e0 prendre contact avec moi<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Les n\u00e9gociations ne doivent pas forc\u00e9ment \u00eatre un champ de bataille. En adoptant une approche partenariale, vous multipliez les possibilit\u00e9s. Voici comment la connaissance de votre BATNA vous permet d&#039;avoir des \u00e9changes plus constructifs.<\/p>","protected":false},"author":3,"featured_media":4092,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,32,37,36,33,38,1577],"tags":[],"class_list":["post-3992","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-being-true-to-yourself","category-blog","category-business-coaching","category-career-coaching","category-get-out-of-your-comfort-zone","category-heart-based-business-coaching","category-leadership"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BATNA: The key to better conversations and smarter negotiations<\/title>\n<meta name=\"description\" content=\"Negotiations don\u2019t have to be a battle ground. In fact, by taking a partnership approach, you open up even more possibilities. Here\u2019s how knowing your BATNA empowers you to have better conversations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ceoofyour.life\/fr\/2020\/12\/batna-the-key-to-better-conversations-and-smarter-negotiations\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BATNA: The key to better conversations and smarter negotiations\" \/>\n<meta property=\"og:description\" content=\"Negotiations don\u2019t have to be a battle ground. In fact, by taking a partnership approach, you open up even more possibilities. Here\u2019s how knowing your BATNA empowers you to have better conversations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ceoofyour.life\/fr\/2020\/12\/batna-the-key-to-better-conversations-and-smarter-negotiations\/\" \/>\n<meta property=\"og:site_name\" content=\"Melissa Dawn | CEO of Your Life\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/joyfulcareer\/?pnref=lhc\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/joyfulcareer\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-16T14:42:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-06T11:53:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ceoofyour.life\/wp-content\/uploads\/2020\/12\/batna_the_key_tobetter_conversations_and_smarter_negociations.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Melissa Dawn\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"BATNA: The key to better conversations and smarter negotiations\" \/>\n<meta name=\"twitter:description\" content=\"Negotiations don\u2019t have to be a battle ground. In fact, by taking a partnership approach, you open up even more possibilities. 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